Shaw Direct - Improving Digital Customer Experience
Shaw Direct is a Canadian direct-to-home (DTH) satellite television service that provides a wide range of television programming to subscribers across Canada. It is owned by Shaw Communications, a telecommunications company in Canada. I joined the team as the UI/UX designer working on improving digital customer experience for this product.
While some projects currently in development stage so detailed case study can’t be published yet. Feel free to take a look at pages I took part in developing with the team at Shaw!